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However, during the course of the complaint, the player had received his winnings. We had confirmed the resolution of the issue and marked the complaint as 'resolved' in our system.
The player from Argentina had reported that their account at CryptoLeo Casino was abruptly closed and their balance nullified. Despite having reached out to customer support, they had received no explanation. The player had demanded a detailed statement and the return of their account balance, which was 6,500 at the time of closure.
Крайне высокие коэффициенты в любой момент ТОПовые матчи в конкретном виде спорта.
You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
The player from Germany won a larger amount at Bruno Casino and faced a refusal of payout despite submitting the requested documents multiple times. The player confirmed that after verifying the documents, the payout was successfully processed.
МарафонБет. Хорошая со всех сторон канцелярия без особых жалоб.
The player from Brazil had requested assistance to close his account as the casino's support team hadn't responded to his emails. After the Complaints Team had explained the difference between account closure and self-exclusion and asked the player to provide more details, the player had managed click to close his account with the casino. Consequently, the issue had been marked as resolved by the Complaints Team.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology
The player from Netherlands had requested a withdrawal and it had been pending for a few days before he submitted the complaint. The complaint was resolved. The player received the payment 10 days later. The payment was delayed due to issues on the payment provider's side.
The player from Germany has been waiting for a withdrawal since December. The player confirmed she received her winnings.
Коэффициенты – неплохие для ТОПовых событий, средние для второстепенных.
ФанСпорт. Надежная офис с нормальной линией и неплохими бонусами.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.
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